Virtual Appointment | Kate & Kole

  1. Our appointments are designed to give you clear guidance and a considered experience.

  1. Gold ring with a pink gemstone in an open white jewelry box on a light gray background
  2. Book Your Appointment

    Engagement ring

    Select or design your perfect engagement ring in a personal, one-on-one guided experience.

    Compare styles and know your options across our ready-to-wear, signature and bespoke designs.

    During the call, your Kate & Kole concierge guides you through stone shapes, settings, metals, timelines, budget considerations and proposal plans.

    Book Your Appointment
  1. Book your Appointment

    Wedding band

    A focused appointment for helping you find the band you’ll wear every day.

    Your concierge expertly guides you in fit, proportion, profile, metal and pairing.

    Book your Appointment
  2. Our classic half-round wide wedding band is 6mm wide and 1.9mm thick. It has a polished finish in 18ct yellow gold.[text overlay: 6mm Brushed Finish in Yellow Gold]
  1. Woman in a blue shirt smiling while on the phone, working at a computer in a modern jewellery design office.

  2. Virtual consultations

    A considered appointment from wherever you are with the same personal care and high standards as a Kate & Kole in-studio consultation.

    During our video call, we discuss your options, answer questions and show you relevant styles. Afterward, your Kate & Kole team member may send through additional imagery and videos to help you compare pieces and feel confident in taking the next step.

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    Design consultations

    A dedicated appointment for creating something uniquely yours.

    Work with your Kate & Kole concierge on a bespoke design, customisation or a guided Jewellery Builder experience.

    Book Your Appointment
  2. Two people sitting at a table with a laptop, discussing something, in a modern office setting.

  • If I could, I would give them more than 5 stars! 

    Absolutely delighted with the exceptional service provided by the lovely staff at Kate and Kole! From the initial consultation to the moment I received my final wedding band, they have been an absolute pleasure to deal with.

    Melissa L.

  • Impeccable service with craftsmanship to match

    From the initial consult all the way to receipt of our engagement ring, Kayla kept us up to date with regular check-ins and provided us with progress shots every step of the way. Impeccable service with craftsmanship to match.

    Vasko M.

  • I highly recommend kate and kole for their amazing service

    They designed a stunning ring for my husband's first Father's Day. From the initial design consultation to keeping me updated on the ring's progress, their professionalism and service was incredible.

    Cassie A.

  • The ring was flawless!!

    The entire process has been amazing, from the initial consultation through to design drawings, videos of the diamond and final photos upon completion of the build.

    Nathan M.

  • If I could, I would give them more than 5 stars! 

    Absolutely delighted with the exceptional service provided by the lovely staff at Kate and Kole! From the initial consultation to the moment I received my final wedding band, they have been an absolute pleasure to deal with.

    Melissa L.

  • Impeccable service with craftsmanship to match

    From the initial consult all the way to receipt of our engagement ring, Kayla kept us up to date with regular check-ins and provided us with progress shots every step of the way. Impeccable service with craftsmanship to match.

    Vasko M.

  • I highly recommend kate and kole for their amazing service

    They designed a stunning ring for my husband's first Father's Day. From the initial design consultation to keeping me updated on the ring's progress, their professionalism and service was incredible.

    Cassie A.

  • The ring was flawless!!

    The entire process has been amazing, from the initial consultation through to design drawings, videos of the diamond and final photos upon completion of the build.

    Nathan M.

  1. What to expect

    Your appointment is a guided consultation with our team.

    We’ll talk through what you’re looking for, explain your options and help you understand the details that matter—stone, setting, metal, fit, wearability, budget and timeline.

    There is no pressure to make a decision on the day. The purpose is to help you move forward with confidence. 

  2. Book your Appointment

    Before your appointment

    You are welcome to bring inspiration images, your timeline, an approximate budget if you have one and any jewellery you would like us to consider.

    For wedding band appointments, please have your engagement ring with you so we can consider the pairing properly.

    Book your Appointment

Frequently Asked

Do I need to know what I want before booking?

No. We will guide you through the options and help you understand the best next step.
Which appointment should I choose for engagement rings?

Choose an Engagement Ring Consultation for ready-to-wear, signature or bespoke engagement rings. If you cannot visit the studio, choose a Virtual Consultation.
Which appointment should I choose for wedding bands?

Choose a Wedding Band Consultation and bring your engagement ring if you have it. If your engagement ring is from Kate & Kole, we’ll provide a complimentary clean during your appointment.
Can I book if I am not ready to purchase?

Yes. Appointments are designed to help you gather information, compare options and ask questions.
What should I bring or prepare?

Bring inspiration images, your timeline, a rough budget if you have one and any jewellery you would like us to consider. For virtual appointments, have any relevant images, ring sizes or questions ready before your call.
How long are appointments?

Appointment lengths vary depending on the consultation type.

Engagement Ring Consultations, Wedding Band Consultations, Design Consultations, Gold Recycling Consultations, Phone Consultations and Virtual Consultations are generally 30 minutes.

Fine Jewellery Consultations, Short Consultations, ring resize appointments and cleaning appointments are generally 15 minutes.
Can I change or cancel my appointment?

Yes. If your plans change, please update or cancel your appointment as early as possible so we can offer the time to another customer.
Will you get in touch before my appointment?

Yes. Our team will send you a pre-appointment form before your consultation. This helps us understand what you are looking for, gather any important details and prepare the styles before we meet.

The more we know beforehand, the more we can maximise your appointment time and create a personalised experience for you.
Do you offer appointments for jewellery care?

Yes. We offer short consultations for ring resizing, fit checks and simple care questions.

We also offer complimentary clean and care for all Kate & Kole pieces, available anytime you are in the studio. For wedding band appointments, we recommend bringing your Kate & Kole engagement ring so we can clean it while we guide you through your band options.
Is there a cost for the appointment?

Most of our appointments are free. However, if you would like an extended one-hour engagement or wedding ring appointment on a Saturday, there is a $250 fee. Our extended appointment is great for couples who want to explore our entire engagement ring and wedding band suite. This is also a great option for those who are hoping to discuss more bespoke, custom options. The appointment fee is redeemable against your order once you are ready to go ahead.

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    Need help choosing?

    If you’re unsure which appointment to book, contact our team and we’ll guide you to the most suitable option.

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