Q: How do I care for my jewellery?
A: Limit exposure to chemicals, perspiration, chlorine, moisturisers, and fragrances. Direct sunlight can also cause jewellery to tarnish, we recommend removing your jewellery before you go swimming or sunbathing. Additionally, avoid wearing your jewellery whilst doing strenuous activities and sports.
Q: Are your white gold pieces rhodium plated?
A: As standard, most of our 9ct white gold pieces are not rhodium plated. Our 9ct chains are rhodium plated— but charms, pendants and rings are not. You can add this service to your piece here. Our 18ct white gold pieces are rhodium plated at no additional cost.
Q. What is the difference between a Tiny Heart and a Micro Heart Charm?
A. The difference between the Tiny Hearts and the Micro Heart Charms is the size, a tiny heart charm is 4mm and a micro heart charm is 2.6mm x 2.3mm.
Q. Can I engrave a Micro Heart Charm?
A. Unfortunately due to the size of the Micro Heart Charm we are unable to engrave these pieces. For engravable charms try our Tiny Heart Necklace or Tiny Heart Bracelet.